Stonewater Design, LLC (“Company,” “we,” “us,” or “our”) respects your Privacy. This Privacy Policy (this “Policy”) describes Our privacy practices regarding Personal Information we collect from individuals (“you” or “your”), including when you visit our offices, websites administered or operated by us, our mobile applications, and community web-based portals, including those that we provide to communities for which we provide property management services (collectively, the “Sites”).
If you do not agree with all of the terms of this Policy, you should not use, browse or otherwise access any of the Sites. By browsing or using any of the Sites, you signify your agreement to this Privacy Policy.
Definition of Personal Information
For the purposes of this Policy, “Personal Information” means any information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably linked, directly or indirectly, with a particular individual or household.
Personal Information does not include publicly-available information from governmental sources. Information that is provided in the aggregate or that is de-identified is not Personal Information.
Personal Information We May Collect About You – Sources and Categories of Information
Sources of Collection
This section describes the sources from which we may have collected Personal Information about you in the last 12 months, and which we may continue to collect, whether on our behalf or on behalf of our clients:
When you visit the Sites or interact with use in other ways, such as when you request information about our Services or information we provide to the public; visit the Sites; transmit information through the portal we maintain on behalf of our association clients when, for example, you pay association fees, request documents and certificates, submit other inquiries, call or otherwise engage with the customer service center.
Categories of Personal Information Collected
This section describes the categories of Personal Information we may have collected about you in the past 12 months. Included are categories that describe employee as well as client data. It also describes the categories of Personal Information we may continue to collect:
How We Use Personal Information We Collect
With respect to each of the categories of Personal Information above, this section describes the reasons we may have collected and used such information in the past 12 months and why we may continue to collect and use it.
Provide You With Additional Services: In addition, we collect Personal Information in order to market and provide information about our Services and company; improve the Sites by, among other things, understanding who and how they are used; compliance with applicable laws, regulations or codes of practice.
Security and Fraud Prevention and Detection: We use information for security purposes such as fraud prevention and detection. We may use Personal Information to enforce our rights, for fraud prevention, or to protect our company, affiliates, our customers, or our websites, or a third-party website or platform.
Marketing and Recruiting: We use Personal Information to inform you about the Company and the services we offer.
Communications: We use Personal Information to communicate with you about your account or our relationship. We may contact you about your use of our Sites. We may contact you about your account or feedback. We might also contact you about this Privacy Policy or the Sites’ Terms of Use.
Debug and Identify Errors: We use your Personal Information to debug and identify and repair errors that impair existing intended functionality.
Statistical Analysis and Research: We may use your Personal Information for statistical analysis and research purposes including analyzing performance.
We may use your Personal Information as otherwise described or permitted by law, for any other purpose as described in this Privacy Policy, or as we may notify you.
Third Parties With Which We Have Shared Personal Information
We do not share any information with third parties.
We Do Not Sell Your Personal Information
In the last 12 months we have not sold any Personal Information. We do not and will not sell Personal Information.
Additional Information Regarding Our Collection, Use and Sharing of Personal Information
With respect to each of the categories of Personal Information we collect as noted above, we may also collect and share Personal Information with third parties to comply with legal obligations; when we believe in good faith that an applicable law requires it; at the request of governmental authorities or other third parties conducting an investigation; to detect and protect against fraud, or any technical or security vulnerabilities; to respond to an emergency; or otherwise to protect the rights, property, safety, or security of our business, third parties, visitors to the Sites, or the public. We may also share Personal Information with any person to whom we transfer any of our rights or obligations under any agreement, or in connection with a sale, merger or consolidation of our business or other transfer of our assets, whether voluntarily or by operation of law, or who is otherwise deemed to be our successor or transferee.
Do Not Track
“Do Not Track” is a privacy preference that users can set in certain web browsers. We do not comply with automated browser signals regarding tracking mechanisms, which may include “do not track” instructions.
Our Commitment to Honoring Your Rights
If you exercise any of your rights described in this Privacy Policy, including any CCPA Rights you may have, we will continue to treat you fairly and not be denied or charged different prices or rates for goods or services, or provided a different level or quality of goods or services than others.
Personal Information of Minors
The Company’s Websites are not intended for children under the age of 16. We do not knowingly collect or sell Personal Information of children under 16. To protect their privacy, children under the age of 13 are prohibited from using any Company’s Website.
Third-party Sites
From time to time, we may advertise certain third-party services through the Company’s Websites which we feel will be helpful or relevant to you (collectively, “Third-party Services”). Third-party Services may include, but are not limited to, banking and financial services, insurance-related services, payment processing services and swimming pool related services.
When you click on a link for a Third-party Service, your Web browser will be re-directed to the third-party provider of the Third-party Service that you selected. Third-party providers may have privacy policies that are different from this Policy, and you should read carefully the privacy policies of those vendors prior to releasing any of your information to them, financial or otherwise.
Third-party Services may also require you to agree to certain terms and conditions of use (collectively, “Third-party Conditions”) before using or accessing those services. Often, Third-party Conditions describe and govern how third-party providers use your Personal Information, so you should read carefully all Third-party Conditions prior to releasing any of your information to such third-party sites.
We do not endorse, warrant or guarantee the nature, scope, quantity, availability or quality of any Third-party Services. We make you aware of such services for your convenience. If you have any questions, comments or concerns about any Third-party Service, you are instructed to contact the vendor offering the service directly.
Security
We implement and maintain reasonable security appropriate to the nature of the Personal Information that we collect, use, retain, transfer or otherwise process. Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards However, there is no perfect security, and reasonable security is a process that involves risk management rather than risk elimination. While we are committed to developing, implementing, maintaining, monitoring and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits or other factors that cannot reasonably be prevented. Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.
Accuracy & Access
Your Personal Information is accurate to the extent that you provide it correctly and accurately to us or to the party collecting such information. Errors that you make when entering your Personal Information may result in erroneous information in the Company’s database. We provide residents with the ability to review and/or correct their information, as described below.
To protect your privacy and security, we may take reasonable steps to verify your identity, such as requiring a password and user ID, before we permit any changes to be made to the Personal Information in Our database. To view and change the Personal Information that you directly provided to us, contact us using the information provided below.
Changes to this Privacy Policy
We reserve the right to amend, alter, or otherwise change this Privacy Policy in our sole and absolute discretion. If we make material changes to the Privacy Policy, we will post notice on the Sites. Further use of the Sites following any such notification constitutes your agreement to follow and to be bound by the amended Privacy Policy.
Accessibility Policy
The Company is committed to ensuring that our communications, including our website, are accessible to people with disabilities. This website is designed to meet content accessibility guidelines. To make accessibility-related requests or report barriers, please contact us at stonewaterdesign2@gmail.com.
Contact Us
If you have any questions about our Privacy Policy, or to request a copy of this Privacy Policy in another format, you may email stonewaterdesign2@gmail.com.
When contacting the Privacy Officer please be sure to provide your name, your physical address, your email address, your phone number (if you wish to be contacted by telephone) and a description of the question or issue that you wish to have resolved.
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